Professional Experience

Great Lakes Higher Education Systems Analyst / Network Engineer

May 07 to Current - Madison, Wisconsin
  • Responsible for management, architecting, and configuring 15 VMware ESX Servers, with hundreds of guest servers. Running NFS, iSCSI, and Fibre Channel.
  • Disigned and implimented Tivoli Storage Manager. Responsible for 3 TB of daily backup data from Windows, Linux, Solaris guests.
  • Manage 2 Microsoft SQL clsuters and stand alone SQL servers.
  • Manage 2 Microsoft Sharepoint servers.
  • Vulnerability and Patch management for Linux and Windows servers.
  • Remote site disaster recovery and business continuity planning.

Academic Computer Services Helpdesk Student Support

Aug 03 to May 07 - Marquette, Michigan
  • Primary responsibilities include computer support for over 10,000 laptops on campus.
  • Provide walk-in, e-mail, and phone support to NMU faculty, staff and students.
  • Resolve both software and hardware problems using personal knowledge.
  • Create and maintain training material, and provide training to students and staff.

North Star Academy Network Administrator and Systems Design

Oct 06 to Dec 06 - Marquette, Michigan
  • Design, test, and distribute a hard drive image for multiple laptop platforms.
  • Create up to date security policies for internal and external network traffic.
  • Install additional wireless access points and network printers.

Best Buy Geek Squad Computer Technician

May 04 to Aug 04 - Grand Rapids, Michigan
  • Personal Computer technician, servicing wide variety of computers and laptops, cover all types of software and hardware.
  • Provided customers with in depth explanations, reasoning, and recommendations.
  • Responsible for handling technical computer sales.

Technical Skills

  • Technologies

    • VMware: ESX, ESXi, Virtual Center, Thinapp (Thinstall), Update Manager, Site Recovery Manager, High Availablity
    • Databases: Microsoft SQL Server 2000/2005, MS Access, Oracle 9i/PLSQL, MySQL, Sqlite
    • Tivoli Storage Manager
    • NFS, iSCSI, Fibre Channel (Brocade)

  • Software

    • Windows 9x/2000/XP/2003/Vista/2008, UNIX, Linux, Mac OS X
    • Visual Studio, Adobe Photoshop and Dreamweaver, MS Office 2003/2007, Norton Ghost, Active Directory, DNS, Samba

Education

  • Bachelor of Science, Business Computer Information Systems

    • Northern Michigan University, Marquette, MI
    • 3.02/4.0 GPA - May 2007 Graduation

Involvement

    • Administrator for NMU's MSDN Academic Alliance
    • Presented and attended seminars for International IT in Copenhagen, Denmark
    • Volunteer, Management of UP200 sled dog race checkpoint
    • Design and implement website and training for Academic Senate and Committees.